Tag Archives: technology

Filters are the “Language” of JIRA


Often I describe JIRA as a large set of Legos in a bucket. JIRA is one of those tools that is so flexible it is hard to get your head around how to use it. The Lego analogy works on many levels. Using the predefined project types, JIRA Agile, JIRA Service Desk, etc is like […]

User Adoption = Success

System Administrators often find themselves caught trying to fulfill the promises and hype that come with a new system purchase. As ERP companies learned the hard way over the last twenty years, a system is only as good as its user adoption. Metrics cannot flow to management without individual users, on a consistent basis, doing […]

JIRA: A Fluid Interface


Strategies for successfully traversing the ever shifting Atlassian UI Atlassian’s JIRA is a fascinating platform for me to use, teach about, and study. I have been working with computers since I was a child in the 80’s. My parents did not buy an Atari game machine when they were popular, we bought an Atari 400 […]

JIRA Workflow Design Principles


Anyone familiar with JIRA understands that jumping into building a workflow without an overall plan can lead to problems. While navigating JIRA’s workflow editing tools, half of your brain is focused on your workflow design, and the other half is dealing with the tools. While I encourage new users to try their hand at the […]